Processing
Orders are processed in 3–5 business days. Pre-order items take 14–30 business days — noted on the product page.
Shipping
United States: 7–15 business days. Other countries: 7–18 business days. We ship to over 50 countries.
Shipping cost
Free shipping on every order. No minimum purchase.
Tracking
You'll receive an email with your tracking number once your order ships.
Duties & VAT
EU VAT is prepaid by us. Customs duties elsewhere are the customer's responsibility and vary by country.
Returns
Returns accepted within 14 days of receipt, in unworn, resalable condition with original tags. Refunds are issued 5–7 business days after we receive your return. Duties and customs fees are non-refundable.
Questions? Write to us at support@velicsage.com — we read every message.
